Posted on Monday, June 01 2026
Rarely do we purchase a product or service without checking the reviews first. In today’s marketplace, and in a world increasingly shaped by AI, knowing that the reviews you’re reading are dependable has never been more important. That’s why Premiere Suites partners with Feefo, connecting our guests with verified reviews they can trust.
Feefo is an independent customer review and feedback management platform that collects, verifies and shares guest reviews on behalf of Premiere Suites.
By partnering with Feefo, Premiere Suites gives prospective guests and clients a transparent, trusted look at the quality of service and properties they can expect - straight from guests who have experienced them firsthand.
Feefo is a reputable, invite-only review platform, ensuring that all guest reviews are verified and accurate before being made visible to guests and businesses. Following their stay, here’s how the process works:
Guests receive a direct email from Feefo inviting them to review both their suite (product) and the service they received while staying with Premiere Suites.
The guests complete the review form
Feefo receives the review and verifies it by matching it to a confirmed booking
Once verified, the review is published for public review on the Premiere Suites Reviews page, hosted by Feefo
This independent, verified system ensures that every piece of feedback is 100% authentic and traceable to a real guest stay.
All verified guest reviews are published publicly on the Premiere Suites Review page, hosted by Feefo. Guests can browse feedback by:
Service reviews: reflecting the overall experience and service of staying with Premiere Suites
Product reviews: feedback on a specific suite or property in the Premiere Suites portfolio
This gives prospective guests a transparent, property-level view of what to expect before booking – whether they’re looking for a suite in downtown Halifax, or a fully furnished home in Ottawa.
Reviews can be filtered by rating, date, and feedback type, making it easy for viewers to find the most relevant and recent feedback for specific needs.
Unlike other short-term rental platforms, where reviews are seen at transactional, Feefo operates on verified authenticity. On many platforms, hosts and guests frequently exchange positive reviews to protect their own rating, creating an inherent bias that tends to undermine feedback.
Feefo eliminates this conflict of interest. Every review on Premiere Suites’ Feefo page comes from genuine guests, and because Premiere Suites does not rate guests in return, there is no incentive for inflated feedback. What you read is completely transparent and shared by real guests with the sole purpose of helping future guests make informed decisions.
In 2026, Premiere Suites received the coveted Feefo Platinum Trusted Service Award - an exclusive seal of excellence awarded to businesses that consistently demonstrate outstanding service to their customers. To achieve Platinum status, a business must maintain a Gold rating of 4.5 out of 5 or higher for more than three consecutive years.
For guests, this means booking with complete confidence. The Feefo Platinum Trusted Service Award is based entirely on verified reviews from real customers. It's independent, transparent proof that the standard of service you can expect from Premiere Suites has been consistently exceptional, year after year.
At Premiere Suites, we believe in making a positive impact on the communities we serve. Through our partnership with Feefo and Tree Canada, we plant a tree for every verified guest review we receive. This helps us support greener communities and forest restoration efforts across Canada.
As of May 2026, our guests and partners have helped us plant over 330 trees from coast to coast.
As Canada's largest provider of fully furnished housing, transparency and trust sit at the heart of everything we do. With an extensive portfolio of over 10,000 suites across Canada, we understand that genuine guest feedback is one of the most valuable resources a prospective guest or client has.
Our partnership with Feefo ensures every review is verified, every rating is earned, and every guest can book Premiere Suites with complete confidence.