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Found 7 properties in Markham

Overall Experience
Reviewed 2015-09-01
  • Location
  • Building
  • Interior
  • Bedding
  • Quality Linen
  • Living & Workspace
  • Sales Associate
  • Guest Services
  • Housekeeping

Comments

House was in perfect location for our family holidays, we loved the house and location. The sale associate was attentive and booked as per our requirements. We were not very happy with the customer service once we checked Inn. In 30 days no one came around even once to check if we were okay. One light switch was tripping the fuse in the basement which we infomred on check Inn was not fixed in 30 days we stayed. Got 1 email from Susan saying that if we refuse on door cleaning service we will be charged 50 dollar plus tax, we changed few emails, I couldn't understand why would we be charged, it was not a free service we had paid in advance for cleaning and if, which we didn't nor had any plans to cancel on door, why would pay again for it. But she kept sending emails saying we would, so I gave up Cleaning service was never up to the mark, we were not happy, once they even took out shower curtain rod, left it standing folding the wet curtain and left it in the cupboard. Took bathroom mats and brought less. Last email about vacating the house and cleaning it up or will be charged was also written in a harsh way. We had rented a service apartment we shouldn't have to even keep our rubbish out. You should have arranged to do cleaning of it. But sending email to run the dish washer and clean up or will be charged was not needed. We would stay again for the location only.

Overall Experience
Reviewed 2015-05-12
  • Location
  • Building
  • Interior
  • Bedding
  • Quality Linen
  • Living & Workspace
  • Sales Associate
  • Guest Services
  • Housekeeping

Comments

Very good Services

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